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FAQ
Does our thermal imaging include a 3-year warranty?
Yes, all of our products contain a 3-year warranty.
If you have any questions you can contact our after-sales team.
What usage scenarios are thermal imaging cameras suitable for?
Our products are great for home inspections, missing insulation, air leaks, water damage, facility maintenance, HVAC troubleshooting, and specialized inspections of electrical and mechanical systems!
Can the app of thermal imager support Android system?
Yes, you can contact our after-sales team to provide you with exclusive Android installation package to install the APP.
Can it detect water leaks or insulation problems behind walls?
It can reveal indirect signs such as cold spots caused by moisture, pipe leaks, or overheating insulation. However, it cannot see “through” walls like an X-ray.
Can images be saved and exported?
Yes. The device supports saving both thermal and visible-light images, which can usually be exported via USB or SD card for further analysis and reporting.